I love this guy’s blog and his post today is a perfect example of why.
I suppose that it doesn’t , in the overall scheme of things , make much difference , but there’s something that bothers me when I go into shops these days . I’m not a great lover of shopping so I avoid the problem most of the time ; don’t do daily shopping or anything like that . And grocery stores , where I can be found more often , don’t yet do it .
” Next guest ! “
We ordinary store customers , as it happens , have been switched at some point from run-of-the-mill , customers to ” guests ” . It used to be : The Customer is Always Right . But , I have to assume , that ain’t the case no more . There are no more customers who might be right . We are now “guests” who , for some…
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