We have a plumbing project on the horizon. I have to replace the valve that supplies the washing machine. I don’t know exactly when I’m going to tear into the drywall but I wanted to make sure I had the parts I need.
I’ve been thinking about this for a while, and I knew that neither the local hardware store of the big boxes had one (actually two, one for hot and cold) of the items I wanted. Water Hammer arrestors for those of you who are wondering. I needed a total of six items.
I checked Home Depot. They had three of six items in stock at the local store in Enfield, Connecticut. The other three items were in stock and could be shipped to the store. On the other hand, if I ordered all six items online, I would spend the same amount of money, but qualify for free shipping to our house.
The screen said, “You are shopping the Enfield, CT store.” The order process asked me to enter my shipping address. I entered our address, my credit card number and I was informed that my package would be on our front porch by Monday.
I pressed “Submit Order”
My order confirmation appeared. I’ll paraphrase the details for you. Four of the items I ordered were being shipped to our house. The other two items were being shipped to the Home Depot in Providence Rhode Island – about 82 mi (132 km) from here.
I called customer service. The young lady who answered the phone said she could cancel the items being shipped to Providence and I could re-order them. Of course, I’d have to pay for shipping. I cancelled the entire order.
While moaning about this to my wife, she calmly replied:
“Why don’t you go buy everything at the plumbing supply house that you like so much?”
I hadn’t thought of that. They had everything. Somewhat better quality and a little more expensive. Of course, the water hammer arrestors I have to replace were purchased from Home Depot, so maybe a better quality item isn’t a bad thing.
Note: Providence, RI is where our ISP is located. The website snags the “location” from our IP address.
This post is part of Linda G. Hill’s fun weekly series One-Liner Wednesday. If you would like to join in on the fun, you can follow this link to participate and to see the one-liners from the other participants.