Happy Saturday. David and I are at the bar (David was here first) and we are ready to enjoy a cold beverage, a little break from the rigors of retirement, and a go at Linda’s prompt for the week.

Linda didn’t warn us, but we won’t go anywhere Cheryl wouldn’t want us to go.

If we were having a beer, you’d be impatient.

“Good afternoon, Cheryl. Is Dan here yet, or did he start his break already?”

“I’m not my customers keeper, David. Can I get you a John Howell’s Special?”

“Yeaaaaaaah, but…”

“You’d rather know that Dan is coming to pay for it.”

“No, it’s just I’m not sure I’m staying if he doesn’t show up.”

“I see. So, my company is insufficient?”

“No! That’s not what I meant. Oh, hell. It was the buying thing. I should have left it alone at that. Now I look like a jerk.”

“My thoughts, exactly.”

“Hi Cheryl. Hi David. How are you guys today?”

“Where’ve you been, Dan? You’re late and you got me in trouble with Cheryl.”

“David, it’s three-o-one. I am precisely one minute late, and we’re having a beer, I’m not catching a train.”

“Hi Dan. David just had to yank his foot out of his mouth. He’ll be okay, now that he knows you’re here to pay. Can I get you a Modelo?”

“A nice cold Modelo will be fine, Cheryl. David, why did you think I wouldn’t be here?”

“I couldn’t remember when you were starting your break.”

“Next week.”

“But you’ll be gone for two weeks.”

“Well, two weekends, but not really two weeks.”

“Still, two weeks away from the bar.”

“You can always come hang out with Cheryl.”

“Don’t go there, Dan. That’s how he got his ten-and-a-half lodged in his kisser to begin with.”

“Now I wish I had arrived earlier. I would have liked to see that.”

“If you had been on time, there would have been nothing to see.”

“Actually, I was here. I stayed in the parking lot to read what I thought was an important email.”

“From whom? I mean what could be more important than a cold beer?”

“The email was from AT-and-T. The subject line said something about ‘Important Account Information’ so I took a look.”

AT&T

“Apologizing for the data breach? Are they giving you a credit or something?”

“You would think that’s where they were going, wouldn’t you.”

“Not where they went?”

“No. They were telling me that my account will cost an extra ten dollars a month, beginning in August.”

“Wait, they allow the world’s largest data breach ever and their response is to raise your rates?”

“Yes. Not much to say after that, is there?”

“Maybe they need the extra money to block the spam calls you’re going to be getting because every bad actor in the world has your phone number now.”

“There’s a certain logic in that, David. It’s twisted, but it might be what they’re thinking.”

“Except, if they wanted to block spam calls, they could already be doing it.”

“Hey guys, you’re here to relax. I say you change the subject.”

“We’re just chitchatting about the way the customer service has gone to, well, the place things usually go in a handbasket.”

“Well, it seems to be getting you both worked into a lather. If I were you, I’d focus on a place where customer service is impeccable.”

“You make a good point, Cheryl. How about an order of Teagan’s Mushrooms and another round.”

“That’s better, Dan.”

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66 responses to “This May Be Important — SoCS”

  1. “Customer Service.” Now there’s a concept filed under “Used To Be.” AT&T has raised my rates too. It’s their way of apologizing, apparently. I will not step up on that soapbox. I think that grumpy cat has relaxed just a bit; he seems ready to allow you to exist. Enjoy your break, Dan!

    Liked by 1 person

    1. I think grumpy cat was trying not to be out-shined by the happy cat. They were in the yard at the same time. I mistook the happy one for my old friend. When I saw him, I realized my mistake, but he did look a little softer around the edges.

      As for AT&T, no softness there. “It’s going to cost you more to be here for our next big error.”

      Liked by 1 person

      1. Two of them? It’s a deliberate ploy to confuse the innocent! As for AT&T, I wish you were wrong.

        Liked by 1 person

  2. A veritable bunny bonanza!
    So much better than bills that keep going up. And up. And up. ..

    Liked by 1 person

    1. The bunnies are everywhere. But, they’re carrying my photo gallery through the normally dry summer section. I guess you can’t put too many bunnies in the gallery.

      Liked by 1 person

  3. Love yyour posts. Hi bunnies.

    Liked by 1 person

    1. Thanks Sherry. I hope you have a great weekend.

      Like

  4. David alone? Are you sure he can handle it?
    Yes, ATT is raising rates, apparently for all of us.

    Liked by 1 person

    1. I think he can handle it, GP. Maybe his in-laws will visit. 😉

      Liked by 1 person

  5. Beautiful header shot. As for customer service and data breaches, well, we could go on and on about both. Customer service is something almost non existent and data breaches are something we have to deal with regularly. I’m not sure we’re moving in the right direction in either category. Happy Saturday, Dan.

    Liked by 1 person

    1. Customer service is being turned over to bots, and I don’t think the companies care how we feel about the results. Something to deal with is one thing. Paying more for it grinds my gears.

      Liked by 1 person

  6. In India as well, the telecom/data and all these rates have gone up considerably. The images are lovely, Dan.

    Liked by 1 person

    1. I think they’re going to push the rates as far as they will go. Unfortunately, these aren’t things we can do without. At least not easily.

      Like

  7. Hi Dan – I’ll settle for Teagan’s mushrooms … and leave other discussions at the door – so much easier and no stress involved. Enjoy the time away – the bunnies aren’t going anywhere … cheers Hilary

    Liked by 1 person

    1. Thanks Hilary. I’m sure I’ll move beyond the other discussion soon enough.

      Liked by 1 person

  8. Murphy's Law Avatar
    Murphy’s Law

    Customer Service is becoming as non-existent as good manners, kindness, and respect. No one seems to care what we, the consumer, thinks about their product/service/prices. Rates will continue to climb while CS keeps declining. Apparently the rule of thumb now is that we will pay more for less.

    Love all the bunnies, especially the little guy in the flower box!

    Happy to see Grumpy! I love this guy. You’re right, he’s looking a bit softer around the edges. I can’t help but wonder if the look-alike is an offspring of Grumpy! :+)

    Enjoy the weekend and some well-earned time off.

    Ginger 🦋

    Liked by 1 person

    1. Thanks Ginger. David is the only poor soul that has/gets to miss me for two weeks. I’ll be here through Thursday, and back the Monday after this one.

      I think the break in the heat took the edge off our grumpy friend. OR maybe he didn’t like being out done by his buddy.

      Have a great weekend.

      Like

  9. Wow. First the data breach and then they raise your rates. Maybe they thought you would be all-consumed with the breach and not notice the rate hike. Amazing.

    Not-grumpy-cat is as cute as the other cat. And both in your yard at the same time?! I think AT&T sent them as a sign to soften the blow of the rate increase. 😸

    Have a great weekend, Dan!

    Liked by 1 person

    1. I think AT&T is beyond caring what I think, Lois. Those cats aren’t in our yard, but a friends that I walk by most days. They are cute.

      Liked by 1 person

  10. This is the second breach. It only included phone numbers. The last one had SS numbers, e-mail addresses, and, home addresses. I can’t believe they are raising your price. Takes a lot of chutzpah to do that. Great photos.

    Liked by 1 person

    1. Chutzpah, they have in abundance, John. In response to the breach, they advised us to remain vigilant. Nice.

      Liked by 2 people

      1. Chutzpah in AT&T speak is customer service. It’d be funny if it wasn’t to irritating and galling the way they let us users know. I’ve been with them since the 90’s by my patience is beginning to wane. As always, a lovely gallery, Dan. Have a great weekend.

        Liked by 1 person

        1. I’ve been with them forever. I’d love to move to send them a message but it’s a hassle and I’m sure they wouldn’t care.

          Liked by 1 person

          1. You nailed it on all points, Dan. We have to monitor our credit scores/reports and they just walk to the bank. 😡

            Liked by 1 person

      2. The first they at least gave some credit watch tools.

        Liked by 1 person

  11. Phew David seems an expert at putting his foot in it bless.

    As to price rises … Nothing ever gets cheaper does it.

    loveely photos 💜

    Liked by 1 person

    1. David is a fictional friend, but that comment was real. A guy next to me said basically the same thing to our bartender on Thursday.

      Liked by 1 person

      1. Really? 😂 I know David is fictional but you make him so real 💜💜💜

        Liked by 1 person

        1. Some people don’t. I point it out when I can. I’ve gotten comments about David’s behavior where it’s clear they think he’s real. It was worse with Skippy 😊

          Liked by 1 person

          1. Lol that just goes to show what a good writer you are 💜💜

            Liked by 1 person

  12. Are breach and itch the same sounds? Not sure, you might have taken some liberties with this prompt, Dan but it’s all good.
    I got notice yesterday that I need to change more passwords, one being the one to access my ssn info. 🤬 It’s a constant fight for me, that and having my identity stolen numerous times. It’s enough to make me want to erase my entire history and start over!

    Liked by 1 person

    1. I buried the ‘itch’ in ‘chitchatting’.

      Some days, erasing and starting over sounds good to me.

      Liked by 2 people

      1. I totally missed that!

        Liked by 1 person

  13. Nice pix. Flowers pretty but I think I missed the itch?? 😂😂😂

    Liked by 1 person

    1. Thanks – I buried the ‘itch’ in ‘chitchatting’. You don’t hear it, but it’s there 😉

      Liked by 2 people

      1. Ahhh! I totally missed that!

        Liked by 1 person

        1. I snuck that in. It wasn’t coming to me otherwise.

          Liked by 1 person

  14. Thanks for the mushrooms, Dan! I can relate to the bill increase. T-Mobile has been awful from the start. Quality goes up and (WAY) down, but they increased their main rate six months ago. Vere since that “global outage” (which wasn’t supposed to effect me) I can barely get online (except for scattered moments like this). It so slow that I can’t even log onto their website. Sorry for the public complaint. Delete it if you want. I’m just commiserating — and making a public apology to anyone whose blog I’ve been unable to visit. Hugs.

    Liked by 1 person

    1. Thanks for adding your experience, Teagan. AT&T is pushing people to switch to their 5G internet fr home use. All of these things sounds great, but quality is a crap shoot, and price is only going to go up.

      Like

  15. Love the photos and just shaking my head at the story. I wish it were hard to believe. The post office is the same: another postage increase with a second looming in January while service, at least here, is terrible. Government too: more and more debt, less and less service (at higher cost, naturally), and so much dysfunction and animus.

    Liked by 1 person

    1. It seems they’ve all discovered that they can get away with higher prices, even when there’s no reason. AT&T says it’s for the 5G service they rolled out, but the only reason they did that was to entice people to move off of their old DSL to a 5G home internet solution. My phone is used for text messages and phone calls, and 5G adds nothing for me.

      Liked by 1 person

  16. How annoyingly frustrating that the clients have to pay for the company’s mistakes! So not cool.

    Love the photos – so sweet.

    Liked by 1 person

    1. Thanks Dale. You’d think they might have second thoughts about a price increase. Oh well 🙁

      Liked by 1 person

      1. You’d think…

        Liked by 1 person

  17. That takes a lot of nerve for AT&T to raise your rates when they couldn’t prevent a cyberattack on their customers’ data. Shame on them!

    Liked by 1 person

    1. I couldn’t agree more, Liz.

      Liked by 1 person

  18. I guess I need to read my AT&T emails. What a mess.

    Liked by 1 person

  19. That’s an adorable cat. And bunny. I don’t miss AT&What’s its letter one bit. We went for monthly phone plans and bought our phones outright starting around 2014 I believe. Soon as we go the last kid off of our plan. Look at David, being all moochie. Hmmm…

    Like

    1. Sorry I missed this. It was in spam. Odd that I get comments from you when you show up as anonymous but when they recognize you, they send you to spam.

      Like

  20. I’ll try again, Dan. Cute bunny. Adorable cat. Moochie David. And I don’t miss At&What’s Its Letter. 🙏🏻🙏🏻

    Like

    1. Sorry I missed this. It was in spam. Odd that I get comments from you when you show up as anonymous but when they recognize you, they send you to spam.

      Like

  21. test

    Liked by 1 person

  22. Those mushrooms look so good and I liked your wordplay with “getting you both worked into a lather. hahah

    ~Priorhouse

    Liked by 1 person

    1. Thanks Yvette. Those mushrooms always make me hungry.

      Like

  23. Rates are going up far too much. Love the photos, Dan.

    Liked by 1 person

    1. Agreed (or perhaps a greed).

      Liked by 1 person

  24. I got that email and thought it was spam so deleted it without reading it. Guess I should actually go find it and read it now. Ugh.

    Those cats do look very similar! The flowers are gorgeous.

    Liked by 1 person

    1. That was my first thought. Then I was amazed that they would follow the news of a huge breach by a rate increase.

      Liked by 1 person

  25. This: ten-and-a-half lodged in his kisser – is hilarious. I must remember it. Have a very happy holiday and stay safe.

    Liked by 1 person

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