While in Pittsburgh on vacation, I had a minor bit of car trouble. As many of you know, minor problems have ways of elevating their importance. This problem, a tire that was losing air at a pretty good clip, occurred the day before I was leaving for home, and at a point when most tire shops were getting ready to close. I don’t normally highlight specific vendors, but I’m giving a shout out to Calabro Tire in Upper St Clair, Pennsylvania.

My brother and I both remember Calabro from when we lived about a block from their original location. I wasn’t looking to tug on an old connection, but I felt like I knew this place. I called. I explained my situation—probably in more detail than necessary, as I am wont to do. They told me to come right in. I knew that if the tire couldn’t be fixed, I’d need at least two, perhaps four new tires. I wasn’t sure there would be time for that, but they assured me they would do whatever was required.

The tire mechanic jacked up my car, seemed to poke around in the area where the spare tire is before asking me where the “Key” was for the wheel locking lug nuts. The key wasn’t where it should have been. I had had the tires rotated last month, I suspect the dealer didn’t replace the key. Now what?

The mechanic said, “I can break the lock off, if you’re okay with that.” What else could I do?

I was startled as I watched the mechanic remove the wheel lock in less than 30 seconds. I won’t say how, lest there be any wanna-be wheel thieves reading this, but it was easy. The good news, he was able to fix the tire.

After realizing that I wouldn’t be able to change any of the other tires, if I had a flat on the way home, I asked him remove the other three locks and replace them with the original lug nuts. Not being a service they normally provide, he had to ask his manager. After a brief discussion, we all agreed that was a sensible thing to do. I guess I’ll replace the wheel locks, but I’m not sure why. At least I got a one-liner out of it.

“Protect against wheel and tire theft, or at least delay the process a few seconds.”

One-Liner Wednesday by Linda G. Hill

Wheel locks
Not very good protection

All five of my current books are now available in audio book form thanks to Amazon KDP’s Virtual Voice process. The voice is AI generated, but I can honestly say, it’s pretty darn good. The audio books are reasonably priced (all below $7 US) and, if you already own the Kindle version and want to add an audio version, you can do that for $1.99. There is a five-minute sample on the book page for each book. If you’re interested, click on any of the Dreamer’s Alliance book links below the image or on the link below for my latest book.

Bridge to Nowhere

68 responses to “A Most Unusual Request”

  1. Family-run businesses are the best!

    Liked by 2 people

    1. I totally agree, Sheree. This one has been around a very long time.

      Liked by 1 person

      1. Another good marker

        Liked by 1 person

  2. I didn’t know there were such things as wheel locks, but since they can be removed in 30 seconds it may not matter. I am glad to hear he was able to fix the tire.

    Liked by 1 person

    1. I don’t think you’ve missed much in the way of protection by not having them, Frank. Mine were on the car when I bought it. I never thought about the downside. I was glad the tire could be fixed, and I was very happy with the service.

      Liked by 1 person

  3. Good competent service always wins the day.
    I love the sign Share the Road, With people riding ghost bikes?

    Liked by 1 person

    1. Thanks Brian. You’re right about good service.

      That sign has always made me smile.

      Liked by 1 person

  4. Reminds me of when I got a protective plate installed to defy catalytic converter thieves . The mechanic told me that now , instead of taking a few seconds to steal it , it would take the thieves a minute or so . Those lug nut locks seem to be in a similar vein.

    Liked by 1 person

    1. Exactly. I guess having them installed makes us feel better.

      Liked by 1 person

  5. petespringerauthor Avatar
    petespringerauthor

    If the mechanic knew how to quickly remove the wheel locks, it’s a safe bet that the thieves know how to also.

    Liked by 1 person

    1. I’m sure that’s the case, Pete. I knew (from news reports) that these things have been defeated. I just didn’t know how easy it was.

      Liked by 1 person

  6. It’s always a stressful thing if you’re going away and there are car issues, so it’s good that you got them fixed, Dan.

    Liked by 1 person

    1. The timing was awful, Jo. I was so happy to have this taken care of.

      Like

  7. As a content writer, I have written about various family-owned businesses and even veteran-owned businesses that fix garage doors and fences and all that. I think one of the firms was in Encinitas, CA but they often come to rescue in dire situations. Thankfully, I usually never get involved in such situations because I take public transport which is a rickshaw (what you guys call tuk-tuk) or a local train, and that gets my job done. In some cases, I prefer Uber. I and Sarah usually prefer the train as our number one transportation. I know you would do the same given the options in your country, but just saying. :)

    Liked by 1 person

    1. Family businesses that have survived generations, like this one, always seem to be a safe bet when looking for service. Public transportation for a trip like this one would be expensive and nearly impossible to arrange. We simply don’t have the public transportation infrastructure in place in this country. But we have roads.

      Liked by 1 person

  8. Since at the moment my car is spending a day or two at the dealership in the quest to find out (A) what’s leaking, and (B) what’s making that rackety sound, this is a most timely post. Having any car problem at any time is, at the least, terrifying, but having a car problem at closing time away from home would be even worse. The shout-out is well deserved. Good people deserve a good word. Nice bridge moments!

    Liked by 2 people

    1. Yeah, the timing was awful. I’m glad these guys were there, and I’m glad they were willing to take us. When we arrived, thee was a sign on the counter saying, “Sorry, we can’t take any more cars today.” I was glad they slipped us in.

      I hope your dealer can find the noise and the leak.

      Liked by 1 person

  9. Where there’s a will, there’s a way.

    Liked by 1 person

    1. And the bad guys will always find it.

      Liked by 1 person

  10. In this day and age, good customer service definitely needs a shout out. I LOVE the wall public phone. I haven’t seen a working one of those in years. My pickup truck’s driver’s side front tire would leak, and I’d have to add air four or five times a year. We bought four new tires, and that tire still leaks air but only about three or four times a year. It’s crazy. So, I bought a Stanley portable power station, and I give it a thumbs up. Happy Wednesday, and I hope you’re enjoying this very nice weather.

    Liked by 1 person

    1. I have one of those portable units. Why I didn’t think to take it with me is a bit of a mystery. Slow leaks are annoying. This was losing about two pounds of pressure every hour, so beginning a 9-hour drive through central Pennsylvania wasn’t in the cards. I was very happy these guys were willing to help.

      The pay phone surprised me. It’s been a long time. We are enjoying the weather. I hope it continues.

      Like

  11. Every time I have car trouble, I swear I’m getting a horse!!

    Liked by 2 people

    1. I’ve been pretty lucky on these trips. I’m putting this one in the win column.

      Liked by 1 person

  12. I’m glad you got this fixed before you hit the road. I had a blowout on a holiday with my teenage daughter and her friend in the middle of BC. Not a good thing to happen. Some kind American tourists stopped and helped me put on the spare (something I did not know how to do). Eventually found a small garage in a small town and bought a new tire. When we got home I showed hubby what I bought him while we were away-a new tire!

    Liked by 1 person

    1. It’s always nice when people help. Our daughter recently had a flat on a rental car in northwest Washington (near Mt. Baker) and someone helped change that tire. She also found a small helpful garage.

      Liked by 1 person

      1. Never underestimate the kindness of strangers.

        Liked by 1 person

        1. That’s a great point. I’m glad you were helped out of your situation.

          Liked by 1 person

  13. Dan, you sure know how to cap off a vacation in style! It reminds me of a friend of ours who, way back when, installed a steering wheel bar that supposedly prevented a thief from driving off in your vehicle. Well, he was outside bragging to all the neighbors, telling everyone how they needed to get one of these gizmos, when his own 11 year old son got in behind the wheel and in a few seconds had the mechanism off the steering wheel….no tool required!!!

    My dad used to say, “Locks are only meant to keep the bad guys out” but that no longer would be true, would it?

    Fantastic shot of the water pouring off the bridge!

    The ‘share the road’ sign is hysterical! The rider on the ghost bike looks like he’s really booking it to escape the car behind him. Some people never learn to share and play nice.

    What a treat to see that telephone. A wonderful blast from the past. Glad you included it.

    Happy your car problem was fixed. Kudos to Calabro Tire for keeping Customer Service alive and well.

    Ginger 🦋

    Liked by 1 person

    1. That’s funny about the steering wheel lock. I think at this point, locks only keep the good guys out.

      We had planned our activity around that storm, Ginger. We brought take-out food back to the hotel. I was so glad to be inside when that rain came. I never saw so much water. When I first took that picture, I didn’t realize what I was seeing.

      I love that share the road sign, and the pay phone was quite a surprise.

      The tire rode well all the way home. Happy with the service and the way it all turned out. I hope you’re enjoying a nice week of weather.

      Like

  14. Always heartening to hear about great customer service, Dan, and, as has been said, it’s usually provided by independent/family-run businesses.

    Liked by 1 person

    1. I do think that’s the case, Dave. These guys were great.

      Liked by 1 person

  15. Great service is so hard to find–this place sounds wonderful. And I learned something new about tires and keys. And that tiny fragment was causing the leak! So glad they were able to help you.

    Oh that sign–yes, the car is chasing that poor bike rider! Look how fast he’s going, too. What a hoot. I love being the passenger. I keep my camera on my lap and happily snap away at all those that catch my eye. There are some strange ones out there.

    Liked by 1 person

    1. I was the passenger a lot once in Pittsburgh, Lois. If I was driving, I just gave my camera to my brother. That sign always makes me laugh.

      Liked by 1 person

  16. Tires are my Achilles heel when it comes to cars, and I have tire issues a lot when I’m on the road by myself. I’m glad you were able to get yours fixed from a great shop. Good service is so appreciated. Who knew you might a set of spare keys for the wheel locks? Who knew there were wheel locks!! That is disappointing to learn they’re really not that hard to get off.

    I’m glad you made it there and back again safely! The critters are probably thrilled to have you home and missed their peanuts.

    Liked by 1 person

    1. This was a boy’s week off, Deborah, so the supply of peanuts and cracked corn was not interrupted. I’m on my way to replenish the stock.

      This was the first tire problem I’ve had in a long time. Of course it came at the worst possible moment, but I was lucky to find this shop willing to take care of it. Everything was fine after that.

      The wheel locks were on the car when I bought it. The “key” slips over the lug nut and fits into a curious looking groove and is taken off with a lug wrench. But you do have to have it with you at all times. I think I’m good without it.

      Liked by 1 person

  17. I love it when a retailer goes an extra mile to help a customer. We have a place like that here. You can always trust that they will do the job correctly. (Unlike that group that lost your key) Thanks for sharing, Dan.

    Liked by 2 people

    1. I know what you mean, John. I’ll take this up with the dealer, but I have very limited expectations. They generally do a good job, but the kind of service the guys gave me that day is rare. Those are the shops I love to find.

      Liked by 1 person

  18. Applesauce, Dan. I can well imagine how relieved you were when that was finished. I got a chuckle out of the “lock” things. Too many things that are supposed to “protect” us are a miniscule deterrent to law-breakers, but a huge inconvenience to us.

    I also left a most unusual request at the local Toyota dealership this morning. I had to leave a message… Maybe there’s a chance that my call will be returned. Hugs.

    Liked by 1 person

    1. I hope your call is answered, Teagan. Yes, I was very happy when we drove out on four tires that were properly inflated and that I could change if I had to. We celebrated in a nearby small bar.

      Liked by 1 person

  19. Recently I took the 4Runner in for an oil change, during which time they also rotate the tires. The man who checked me in asked where the part was to unlock the locking lug nuts. We couldn’t find it. I called the dealer to ask if it might have been misplaced after the last free service. No, they have their own key. However, the mechanic who did the work found it, so the tires were rotated and I know where it is…right where I though it might be, but the man for the desk said he’d checked that side. Hee, hee. Wasn’t my fault. 😉

    Liked by 1 person

    1. That was a close call. I looked everywhere I though the key might be, but we couldn’t find it. I’ve never used the key, and, like you said, the dealer has their own. I’m not sure what might have happened to it, but I feel better knowing that I could change a tire if I had to.

      Liked by 1 person

  20. It certainly pays to use a firm you know and it sounds like they went the extra mile . ( No pun intended)

    Good job they fixed the tire and removed the other locks to eliminate an on going problems… What a surprise that it was so easy to remove!

    lovely photos as ever and good to the culprit from the tyres 💜

    Liked by 1 person

    1. I was very happy with the service they provided, they really did go the extra mile.

      I was surprised with how easy it was to remove those locks. I guess locks only keep good guys from doing things.

      That little sprig of metal was letting a lot of air out. Home safe, with four rolling tires.

      Like

  21. Glad the tire was fixed. A lucky break with folk who take pride in their work!

    Liked by 1 person

    1. Thanks Val. We got lucky on this one.

      Liked by 1 person

  22. always a good idea to highlight good people.

    Liked by 1 person

    1. These guys were so nice to deal with, Pam. I thought it was appropriate.

      Like

  23. Having recently dealt with a flat, you have my sympathies. I’m ever so grateful for AAA. BTW, I love the photo of the payphone. I didn’t know they still existed.

    Liked by 1 person

    1. I also rely on AAA, Gwen. They could have changed the tire (in theory, I could) but I’m not sure what would have happened with the locks. We were lucky to get this fixed. I was on the road at 5:00 am the next day. The payphone was an interesting find. I haven’t seen a working one in years.

      Liked by 1 person

  24. hey – is that a white auto that you own? For some reason I thought you and Joey were once blogging that you would not drive (or prefer to not drive) white vehicles?/
    anyhow, that piece of metal photo reminded me that tires can be very vulnerable and shaking my head imagining if you were on the side of the highway with the key for the lock – that would have been horrible
    and so a shout out to the Calabro Tire is in order.

    oh and nice bridge view from your hotel –

    Liked by 1 person

    1. Thanks Yvette. I would have preferred not to have a white car, but it was available and I wasn’t in a position to wait for a different color to arrive.

      The thought of being stranded without the means to change a flat drove the decision to remove all the locks. Especially since there are areas of central Pennsylvania where I don’t even get cell service.

      I’m glad you like the picture of that bridge in the rain. I was amazed at how much water was pouring off.

      Liked by 1 person

      1. water pouring off a bridge is not something we get to see very often – and I bet that it added a few moments of pause and reflection just to see that –

        And I actually prefer white, gray, or black cars – broing I know

        Liked by 1 person

        1. I had red for a long time, then gray. The problem with this is that we live near the airport, and it looks like a thousand rental cars.

          The water did make us pause, and feel good about being inside.

          Liked by 1 person

  25. So glad you were able to timely get this all squared away with relative ease. Sounds like ‘better to be safe than sorry’ was a good strategy.

    Like

  26. There are always ‘good guys’ who are helpers. I love the photo of the Roberto Clemente bridge, and the bridge in fog. Did the phone booth have a working phone? That would be very cool.

    Like

  27. You need an adventure so you will have a story.
    Great Bridge photos too. (K)

    Like

  28. That was great they could fix the tire Dan. I forgot about wheel locks being a thing, I hope I don’t have any.

    Like

  29. Great snapshots, as always. I agree, bikes get chased in that section of road, so they’ve been warned.

    Like

  30. Hi Dan, such a small fragment and it caused a big issue. That’s life, isn’t it? I’m glad you got it sorted out.

    Liked by 1 person

    1. It doesn’t take much to send plans sideways, Robbie. It all worked out.

      Like

      1. I know – one little gall stone – smile

        Liked by 1 person

  31. I didn’t now there was such a thing as wheel locks! I’m plenty familiar with slow leaks, however. I love the photo of the Roberto Clemente Bridge.

    Liked by 1 person

    1. They came with the car. It’s one lug nut per wheel that is round and needs a “key” to be inserted in order to be removed. Well, unless you’re a creative mechanic or a wheel thief.

      That’s my favorite bridge (actually it’s the first in a set of three identical bridges called The Sisters). I’m glad you like it.

      Liked by 1 person

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