No Facilities

Random thoughts, life lessons, hopes and dreams.

Bridge portion of the trestle

Patience My Boy — 1LinerWeds

Dan Antion
1 minute
,

During the past few weeks, I’ve deal with technical support staff at Amazon, WordPress, Microsoft and Adobe. They all have a few things in common. One, they aren’t overly concerned about quickly solving the problems brought to their attention. Two, apparently, they aren’t blessed with an abundance of staff. Three (I’ll stop here), their message for those of us on hold all include the phrase, “We appreciate your patience…” – or something to that effect.

Why do they keep confusing frustration with patience?

On hold for One-Liner Wednesday by Linda G. Hill

North Water Street
Along the Connecticut River after the storm
Tresstle
Trestle over the Connecticut River
Bunny
Early morning through a window (with screen) but I think he knows
Fishtails
Someone was having fun in the snow.
leaf trapped in ice
leaf trapped in ice
Frosty leaf
This leaf escaped the ice but not the cold
Sunrise over snow
The sun is rising over Veterans Park
Sunrise
Sunrise over Great River Park
Road in snow storm
At least the road is clear
Sidewalk in snow
Last turn of my walk ahead
Windy flag
It was windy after the storm
Books on Gateway Clipper

Knuckleheads — The Evil You Choose — When Evil Chooses You — Secrets held Against Evil

All five of my current books are now available in audio book form thanks to Amazon KDP’s Virtual Voice process. The voice is AI generated, but I can honestly say, it’s pretty darn good. The audio books are reasonably priced (all below $7 US) and, if you already own the Kindle version and want to add an audio version, you can do that for $1.99. There is a five-minute sample on the book page for each book. If you’re interested, click on any of the Dreamer’s Alliance book links below the image or on the link below for my latest book.

Bridge to Nowhere

79 responses to “Patience My Boy — 1LinerWeds”

  1. Avatar
    Anonymous

    Hi Dan…. the large, plump rabbit through the screen was nice and I enjoyed the snowy scenes. Cheers to the brilliant flagpole photo at the end. I love the wave of the flag, bit of blue sky, and bench. It also just inspired me and I feel very grateful to be an American.

    Liked by 2 people

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I’m glad you enjoyed this one. Photo with the snow and the blue skies always make me feel good.

      Like

      Reply
  2. D.L. Finn, Author Avatar
    D.L. Finn, Author

    Never fun to sit and wait on those calls, Dan. Great one-liners and pics.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Thanks Denise. I know the message is an attempt to be polite, but after enough time goes by, they become annoying.

      Like

      Reply
  3. bushboy Avatar
    bushboy

    The one that gets to me is “Your call is important to us…………”
    If it’s so damn important, answer the friggin’ phone!!!!

    Liked by 3 people

    Reply
    1. Dan Antion Avatar
      Dan Antion

      There are so many memes about that. I like the one that ends, “We’re going to wait until it’s no longer important to you.”

      Liked by 1 person

      Reply
      1. bushboy Avatar
        bushboy

        😂😂

        Like

        Reply
    2. Jacqui Murray Avatar
      Jacqui Murray

      Ha! So true.

      Liked by 1 person

      Reply
      1. bushboy Avatar
        bushboy

        👍😀

        Liked by 1 person

        Reply
  4. kzmcb Avatar
    kzmcb

    Nice photos on your walk.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Thanks!

      Like

      Reply
  5. kzmcb Avatar
    kzmcb

    It’s 46C here at the moment, so that I’ve looks most welcome.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Yikes! That’s HOT!

      Like

      Reply
      1. kzmcb Avatar
        kzmcb

        I thought I typed ice, oh well, you knew what I meant. You can get used to the heat, I think, although probably 50% don’t like it.

        Liked by 1 person

        Reply
  6. restlessjo Avatar
    restlessjo

    There’s such beauty in those frozen leaves, but I’m shivering at the thought, Dan.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I love when the beauty shines through, Jo. It was 22°f (-6°c) when I walked this morning. I can bundle up against that for a 30-minute walk, but it sure feels good to come back inside.

      Like

      Reply
      1. restlessjo Avatar
        restlessjo

        xx

        Liked by 1 person

        Reply
  7. willowdot21 Avatar
    willowdot21

    Nothing ever goes smoothly when dealing with those guys, on line or by phone… They really don’t care if we are patient, frustrated or even murderous… They don’t have to deal with us face to face….we are not even numbers!
    On a happier note your photos are amazing so beautiful…. I realise though that living it is harsher that viewing it ….have a good day and stay warm.💜

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Thanks Willow. It’s cold enough to keep the snow around, and I d like that. Fortunately, this time, almost everybody cleared their sidewalk, so it’s easy/safe to go for a walk. Next up is snow, mixing with rain and freezing rain – no walking after that.

      Liked by 1 person

      Reply
      1. willowdot21 Avatar
        willowdot21

        I totally agree.

        Like

        Reply
  8. Oddment Avatar
    Oddment

    The black-and-white effect of winter is beautiful! The trestle, of course, wears all seasons well. The bunny photo did not come through, and that’s one of the new eccentricities in WP for me now. That whole thing about waiting on phones happens to be the subject of a post I’ve recently written but haven’t yet posted. The subject is a worthy one, and it’s therapeutic to read someone else’s vent! Thank you!

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I’m sorry about the photo gone missing. I have noticed that, too. It makes you wonder what’s next from these guys. Today’s angle on the trestle is one I can’t get in the summer. That’s why you see it so often in winter. I look forward to your rant.

      Liked by 1 person

      Reply
  9. Frank Hubeny Avatar
    Frank Hubeny

    Nice views of the snow. I especially liked the sunrise over Great River Park coming through the tree.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      It’s funny, Frank. Views like that are there for a matter of minutes, sometimes less. Then the intensity is gone. I’ve learned to snap those photos right away and count myself lucky to have seen it.

      Liked by 1 person

      Reply
  10. Rivergirl Avatar
    Rivergirl

    Snow bunny looks healthy and chonk enough to survive the winter.
    ❤️

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      We put some carrot chunks out there for him, too. They also have been standing on the snow that’s piled in the bushes and eating from a higher level.

      Liked by 1 person

      Reply
  11. GP Avatar
    GP

    Thank you for giving me a look at winter, I really do miss it. (but I guess you know that by now!)

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      You can always come back, GP. I’m guessing you don’t miss it that much.

      Liked by 1 person

      Reply
      1. GP Avatar
        GP

        I do, my better is adamant about never going back.

        Liked by 1 person

        Reply
  12. Judy@NewEnglandGardenAndThread Avatar
    Judy@NewEnglandGardenAndThread

    I contacted WordPress this week to find out they are working on the comment issue that requires multiple postings to get one comment. Working is a relative word depending upon which side of the issue one is on. :-) I have to call a financial institute to close out an old account, and I dread the time that I’ll spend trying to talk with someone like I do a root canal. This is my second try to post a comment because I forgot to hit copy so I could be ready to paste when I got the error message. It gets old.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      After sending them three sets of screen shots, they replied, “We’ve heard about this problem from others. We are looking into it but we don’t have a solution. Thank you for your patience.” That’s when I decided to write this post. Financial institutions are the worse, I think.

      Liked by 1 person

      Reply
  13. Liz Gauffreau Avatar
    Liz Gauffreau

    I really like the header photo–and the bunny, of course.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I’m glad, Liz. These pictures of the railroad bridge are ones I can only get in winter. It disappears behind the leaves in spring. The bunnies, on the other hand will be coming out in the day, and eating every green new thing.

      Liked by 1 person

      Reply
      1. Liz Gauffreau Avatar
        Liz Gauffreau

        Salad bar!

        Liked by 1 person

        Reply
        1. Dan Antion Avatar
          Dan Antion

          Haha – that must be what they think.

          Liked by 1 person

          Reply
  14. Frank @ Beach Walk Reflections Avatar
    Frank @ Beach Walk Reflections

    The header image is wonderful, and it is my favorite in this collection. Sorry that you had so many encounters with customer service in such a short time. Ughhhhhhh ….

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      It’s like they all went to the Cable Company school of customer service, Frank. They start by treating you like you’ve never used their product before. That’s more frustrating than waiting.

      Liked by 1 person

      Reply
      1. Frank @ Beach Walk Reflections Avatar
        Frank @ Beach Walk Reflections

        Oh boy

        Liked by 1 person

        Reply
  15. Suzanne@PictureRetirement Avatar
    Suzanne@PictureRetirement

    Dan, I hope your interaction with WP was about the trouble we are all having with Comments! The other overused phrase when dealing with Customer Service is, ‘We apologize for the inconvenience.’ Could you stop apologizing to me and fix the issue?

    Liked by 2 people

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Yes, Suzanne, I was complaining about the comment problems. Between having them disappear, be rejected, be duplicated or be told that, “It seems you posted that before,” it’s maddening. I sent them screen shots, before (so they could see I was logged in) and in the various after conditions. They accept that there is a problem. They admit to having heard this from others, but they don’t have a solution yet. Then they thanked me for my patience – Accck.

      Liked by 1 person

      Reply
  16. Dave Astor Avatar
    Dave Astor

    The technical support experience: often fraught, after we bought. And excellent winter photos, Dan! Looking forward to your excellent spring photos. :-)

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I am, too, Dave. I’m guessing they will start with daffodils having been eaten by bunnies.

      Liked by 1 person

      Reply
      1. Dave Astor Avatar
        Dave Astor

        Ha! 😂 A spring rite.

        Liked by 1 person

        Reply
  17. Almost Iowa Avatar
    Almost Iowa

    The worst part of “patience” is having to listen to atrocious hold muzak that has the sound quality of two paper cups tied together with uncooked spaghetti.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I can’t tell you how happy I am when a company gives me the option to “Press 1 to hold without music.”

      Like

      Reply
  18. lois Avatar
    lois

    Oh, yeah–frustration, patience. Totally interchangeable words. SAID NO ONE EVER!!!

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      It’s so not even close, Lois.

      Liked by 1 person

      Reply
  19. Tails Around the Ranch Avatar
    Tails Around the Ranch

    A very apropo question. Hope you are able to resolve your IT issues without an act of God to intervene although whenever Adobe is in the sandbox, everyone is miserable. They don’t play well with anyone. Good luck. Great photo gallery.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I was trying to ask Adobe why they keep telling me that my subscription plan includes a benefit but that when I tried using that “free benefit” they want to start charging me. I guess I don’t know what “Free” means.

      Liked by 1 person

      Reply
  20. Author Jan Sikes Avatar
    Author Jan Sikes

    It becoming harder to find any efficient customer service anywhere, but especially in IT. Hope your frustration is resolved quickly! Thanks for sharing the photos!

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Thanks Jan. Customer service doesn’t even seem to be a goal at some of these places.

      Liked by 1 person

      Reply
  21. Tails Around the Ranch Avatar
    Tails Around the Ranch

    Adobe is the worst to deal with. I’d rather set my hair on fire.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      I understand.

      Liked by 1 person

      Reply
  22. John W. Howell Avatar
    John W. Howell

    Great photos, Dan. Don’t get me started on “customer care.” Most companies don’t care.

    Like

    Reply
  23. Janis @ RetirementallyChallenged.com Avatar
    Janis @ RetirementallyChallenged.com

    If you really want to test your frustration… I mean patience, try calling Social Security. I recently had to call to re-set my account access because I got a new phone. The wait time was routinely over 2 hours.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Oh my goodness, Janis. We have to deal with them later this year (to make a minor change). I am not looking forward to that.

      Like

      Reply
  24. Teagan Riordain Geneviene Avatar
    Teagan Riordain Geneviene

    Ugh — all those at once, Dan? From the sounds and looks of it, hell froze over. (I never did get back my $200 that Amazon screwed up.)

    I love the shots of the snowy trestle bridge. The river road is beautiful too. Although I admit that my mind was yelling, “Stop taking pictures and watch that icy road!” LOL.

    Wishing you a cozy evening. Hugs.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Not to worry, Teagan. My car was stopped for each photo. In fact, every time I take that road, I see at least one other person out there taking pictures. But, if you look closely at the first photo, you will notice about 50′ of guardrail that’s missing.

      These calls weren’t all in close proximity, but none were fun, and not all of them were successful. Amazon leads the way in being unhelpful. At least I’m chatting with them, but it’s getting to the point that I think I need to speak with a human.

      Like

      Reply
  25. circadianreflections Avatar
    circadianreflections

    Frustration is right! I love that image of the tree lined street curving in the distance. I want to follow the road. I also really like the header image. That a side of the Trestle bridge you rarely get to show us. It’s cool literately as I see it’s got a good layer of snow and or ice. ❄️😊

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      That’s a view of the bridge I can’t get after spring when the trees fill in. You can see bits of it, but not the whole thing. I see people waiting at that spot for a train to come. I may have to join them one day. That road is the one that leads to the bridge. Not the safest place to be, as indicated by the missing sections of guardrail.

      Liked by 1 person

      Reply
  26. memadtwo Avatar
    memadtwo

    I have trouble even getting a real person to talk to…

    Love the leaves especially. (K)

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Sometimes, I’d rather “chat” but when a human is required, the frustration increases.

      Liked by 1 person

      Reply
    2. Dan Antion Avatar
      Dan Antion

      I’ve been frustrated by what I assume are chats with something that’s AI-driven. I’ve had a back and forth with Amazon that’s now in its sixth day. The frozen leaves always catch my attention.

      Liked by 1 person

      Reply
  27. Cheryl Wood Avatar
    Cheryl Wood

    I have no patience. I detest being on hold with companies that play their type of music or the worst repeating over and over again their statistics and where to call when to call blah blah blah. I’ve had to make many phone calls lately and it is really frustrating. Having to repeat your information and the problem you’re having to three people and then getting no results from all of this. Yes, I have no patience. Flag gorgeous and leaves hanging in😀

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Having to repeat (or retype in a chat) the information is the worst. Well, maybe the music is worse. It’s close.

      Like

      Reply
  28. bikerchick57 Avatar
    bikerchick57

    Pretty photos, Dan! I think anyone who enjoys technology can refer to their own frustration when it comes to dealing with a large company over the phone. It’s especially frustrating for me when I just have one question and want to speak to a live body, but have to go through ten voice-guided questions that lead me nowhere.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Technology has not improved customer service, that’s for sure.

      Liked by 1 person

      Reply
  29. Ally Bean Avatar
    Ally Bean

    Yep, I hear ‘ya. They’re not the poster kids for “Johnny on the Spot” so we wait.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      And wait…and wait.

      Liked by 1 person

      Reply
  30. 100 Country Trek Avatar
    100 Country Trek

    Dan will today with Thursday Doors
    100countrytrek.com
    Anita

    Like

    Reply
  31. Md SagirAli Avatar
    Md SagirAli

    Beautiful

    Like

    Reply
  32. M. Oniker Avatar
    M. Oniker

    I felt woozy just reading these words, “…I’ve dealt with technical support staff…”

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      Haha – it doesn’t take much.

      Liked by 1 person

      Reply
  33. robertawrites235681907 Avatar
    robertawrites235681907

    Sorry, Dan. WP is giving everyone issues currently. I am using the Reader to comment as the email links don’t work for commenting.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      The safest method I have is the Alert box in a browser. I can read posts on my phone/tablet, but I can’t even like them on those devices.

      Like

      Reply
      1. robertawrites235681907 Avatar
        robertawrites235681907

        I can like posts through Jetpack only. That is why my likes never show. They just disappear.

        Liked by 1 person

        Reply
  34. Jennie Avatar
    Jennie

    You are SO right on what they have in common, and your one-liner says it all. Thanks for the train trestle and the flag on a snow day.

    Liked by 1 person

    Reply
    1. Dan Antion Avatar
      Dan Antion

      It’s almost impossible to find good customer service now. I’m glad you like those photos.

      Liked by 1 person

      Reply
      1. Jennie Avatar
        Jennie

        True! Best to you, Dan.

        Liked by 1 person

        Reply

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