During the last year or so, I listened to several speakers at content management and social media conferences suggest that business email will soon be
Author: Dan Antion
Husband, father, woodworker, cyclist, photographer, geek - oh wait, I’m writing this like I only have 140 characters. I am all those things, and more, and all of these passions present me with opportunities to observe, and think about things that I can’t write about in other places. I have started this blog to catch the stuff that falls out, overflows and just plain doesn’t fit the other containers in my life.
Something about a River
I start many of my work days with a short visit at Great River Park in East Hartford, CT. Built along the east bank of
Directions
Of all the things that technology has all but removed from our lives, the giving and receiving of directions is the one I have the
It Comes Down to Customer Service
I’m an IT guy, and in my presentation at the AIIM Conference last week, I began by saying that I didn’t think that the challenges
Don’t Say This
When I was growing up, my father was pretty clear when explaining what you should and shouldn’t say about yourself. For instance, you didn’t say
Alignment
I wanted to write a blog post about the miserable customer service experience I am still receiving while trying to fix an error on a
