Tag Archives: User Experience

A Few Minutes with AppleCare

I know from comments I’ve received on previous posts that I have some followers who are not fans of Apple. I’m not so much a fan of Apple, as I am a developer who has to work with Apple as … Continue reading

Posted in Customer Service, Technology, User Experience | Tagged , , , , , , , , | 51 Comments

Since Nobody Asked

Looking down the road to what appears to be a one-Windows-fits-all offering from Microsoft; I can say without hesitation, I dread the day it arrives. If you want to embarrass me, I’ll save you the trouble – I also said … Continue reading

Posted in Opinion, Technology | Tagged , , , , , , | 2 Comments

User Experience – The Awesome and the Absurd

I received two pieces of information from vendors this week that had my head spinning. One was an email asking for my help in “spreading the word” about a vendor’s services, and one was an invoice. Normally, I am very … Continue reading

Posted in User Experience | Tagged , , , , , | 5 Comments